  |
|
|
I was watching 2 and a Half Men last night on television and throughout the show the characters were simply not listening to whomever was talking. We knew this because we could hear what they were thinking in their mind and all the while the speaker was inaudible.
As business owners, we are so busy thinking about what we need to do next, or what we left behind before arriving to a meeting, sneaking a peak at our phones for missed messages or Tweets, or just looking out the window and daydreaming. Hopefully at some point we realize that we aren't doing the one thing we are supposed to be doing- listening to our client!
OK, don't panic and don't beat yourself up thinking you are the only one doing it- we can all take the blame for this faux pas. I would encourage, however, that you become aware when it is happening and change the course of action from acknowledging the distractions to ignoring them. Surely you would agree that there is nothing ruder than speaking to someone who wants your business and knowing that they aren't hearing a word you are saying. That drives me crazy and if it happens to me, I can assure you that the person who is texting while I am talking will not get my business!
- If you are multi-tasking-you are not listening.
- If your mind is racing ahead to the next question- you are not listening.
- If you are looking out the window and not at the person speaking- not listening....
When you start to really listen to your clients and colleagues you will become a better salesperson, confidant, and you will be a more respected professional in your field. Try it- leave the phone in your car, close your laptop and look at the person whom is speaking. No good business practice is too small in these tough economic times.... Are you listening to me?????
Trackback(0)
 |
|
 |
TrackBack URI for this entry
Subscribe to this comment's feed